RESELLER: Submitting SCAC Applications as a Reseller

Resellers can submit SCAC applications for the carrier accounts that they manage after logging into their reseller account.

This article is intended for resellers.

Please take note of the following: This section is from the perspective of a reseller and for informational purposes so customer service can assist with this process. Resellers can purchase data products for themselves but not for the carrier accounts that they manage. Resellers must be logged into their account to submit an application.

To submit a new SCAC application for a carrier account as a reseller:

1. Log into SCAC (see above Figure).

2. Click Manage SCAC, and then select Apply for SCAC.
   The Apply for a New SCAC Application wizard opens.

   Resellers will see a read-only screen as the first step in the application process. Resellers can edit the information displayed on this screen by going to their Account Profile to make updates.

3. A Possible Carrier Matches dialog box opens. Choose the carrier you wish to reassign and click Import and Continue. Or click Proceed with Manual Entry to continue.

   Please take note of the following: Selecting the Import and Continue option will autofill the carrier information on the Carrier Company Information screen in the Apply for a New SCAC wizard. Selecting the Proceed with Manual Entry option will leave the Carrier Company Information screen’s fields blank in the Apply for a New SCAC wizard. Resellers must be logged into SCAC to successfully complete a SCAC application for a carrier that they manage.

   
   

4. Review and confirm the carrier details on the Reseller Information screen. Click Next to proceed.

   Please take note of the following: This screen displays the reseller’s contact information as read-only so you can review and confirm. If you need to update your information, then you must go to your Account Profile and update your information, and then restart the application process. The reseller will enter the carrier’s information, the FMCSA information, the payment details, and then review prior to placing the order.

   
   

5. Enter/review and confirm the Carrier Company Information, and then click Next.

   • Check the Managed by Carrier after SCAC assignment checkbox if the carrier will be managing the SCAC.

     If you check the Managed by Carrier after SCAC assignment checkbox, then the initial payment at time of application is associated with your reseller account. However, the carrier’s Account Profile contains a line under Payment Details that states that your reseller account has the payment details. All future transactions, such as renewal, will be affiliated with the carrier’s Account Profile and not your reseller account.

   • For Company Legal Name, enter/confirm the name of the company to be assigned to the SCAC.
   • For Company DBA Name, enter/confirm the name under which this company does business.
   • For Add Division or Location, click the Add Division or Location check box and enter the name of the division or location, if applicable.

   • For the Contact Person Details, enter/confirm the Contact Person #1 First Name, Contact Person #1 Last Name, Contact Person #1 Job Title, and Contact Person #1 Email Address.
     Optionally, enter/confirm these same fields for Contact Person #2.

     Email Address fields only allow a single email address to be entered. If you’d like to add more than two contacts to this SCAC, contact Customer Support.

   • For the Company Address, enter/confirm the Street Address, City, State/Province, Postal Code, Country, and Phone Number.

     Please take note of the following: Phone Number fields can accept the + sign for international phone numbers. For US/Canada countries, the following fields are required: Street Address Postal Code City State/Province For International countries, the following fields are required: Street Address City For International countries, the State/Province field changes to State/Locality/Municipality. For International countries, the fields for State/Locality/Municipality and Postal Code are optional.

     
     

     See Terms of Sale for SCAC for a complete list of the SCAC fees and our payment policy.

6. To request a container code, check the box next to Check here ONLY if your company requires a US Domestic Intermodal Container Code ending in ‘U’ for combined Intermodal Trucking and Rail.
    

   If the US Domestic Intermodal Container Code Request option is checked, then the following business rules are in place on the FMCSA Information page: MOT automatically populates to LeaseCo. DOT is optional. All other fields are greyed out.

7. Enter/review and confirm the company’s FMCSA Information, and then click Next.

Please note the following: For class-8, the US DOT field and at least one other identifier is required For non-class 8, the Mode of Transportation field is required for non-class 8 If the FMCSA fields are left blank, an error message reads, “FMCSA Information is required.”  If the MX Number field is populated, then the MC Number, FF Number, and Mode of Transportation fields are populated with MINMEX The US DOT Number field is never disabled.  You can reset the fields on the FMCSA screen by clicking the Clear All button. Once the fields are clear, you can enter new information and continue with the Apply for a New SCAC wizard. You cannot enter a zero as the first number when entering information in the US DOT, FF Number, MC Number, or MX Number fields. You can only enter numbers in the US DOT Number, MC Number, MX Number, and FF Number fields. See Understanding the Federal Motor Carrier Safety Administration (FMCSA) Rules for working with FMCSA information.

8. Enter the Payment details for the SCAC. You can automatically fill in your company address information by clicking the Use Company Address button. Click Next to continue. 
   Accepted forms of payment include:
   • Credit Card: Select this option to pay by credit card.

   • Bank ACH: Select this option to pay using a bank account.

     The Bank ACH option is for use with US financial institutions only.

     

     

9. Review the order, and then click Place Order.
   The Payment Processing screen is displayed while the payment is processing.

   Please note the following: If the payment is unable to process, then the application is not submitted, and you’ll need to correct the payment information. Once the application is successfully submitted: All applications are set as pending so they can be reviewed and processed by NMFTA Customer Service. You’ll receive a receipt with the transaction details as well as the Reference ID so you can easily track the application’s progress.

10. The Order Confirmation screen opens informing you that your SCAC certificate will be emailed to you within 1-2 business days unless additional information is needed to complete the application.
    • To download a receipt for this application, click Download Receipt (PDF). 

    • To email the receipt, click Email Receipt, enter the email recipient(s), and then click Send Receipt to Recipients.

      Please note the following: Your application’s Reference ID is listed on the Order Confirmation screen and on your receipt so you can easily check the status of your SCAC application. See Checking the Status of a SCAC Application for more information. Once the application is processed and the SCAC is assigned, the carrier associated with the SCAC will get their new SCAC certificate emailed to them, and you will be CC’d.