Renewing a SCAC from Manage Accounts for Resellers

Once a SCAC is assigned, it is valid for one year from the activation date unless otherwise specified.

This article is intended for resellers.

Please take note of the following: These instructions are for renewing an existing SCAC that has not expired. Contact Customer Support for assistance with expired or cancelled codes. See Understanding the SCAC Lifecycle for more information about how SCACs are assigned and renewed.

To renew your SCAC:

1. Click Reseller in the main menu, then click Manage Accounts. The Manage Accounts page opens.
2. Click the View button associated with the account you’d like to view. The Account Profile page opens.
3. Click the SCAC’s section header to expand and display its details.
4. Click Renew SCAC. The One-Click SCAC Renew page opens.
   
5. Enter a payment method. Accepted forms of payment include:
   • Credit Card: Select this option to pay by credit card.
   • Bank ACH: Select this option to pay using a bank account.

Please note the following: The Bank ACH option is for use with US financial institutions only.  Receive a 2.5% discount when you use Bank ACH.

6. Click Place Order to complete the renewal. The Payment Processing page is displayed while the payment is processing.

Once renewed, an email confirmation along with the SCAC certificate is sent to the contact person on the account.

7. The Order Confirmation page opens informing that the renewal was successful.
   • To download the SCAC certificate, click Download Certificate (PDF).
   • To download the receipt, click Download Receipt (PDF).
   • To email the SCAC certificate, click Email Certificate, enter the email recipient(s), and then click Send Certificate to Recipients.
   • To email the receipt, click Email Receipt, enter the email recipient(s), and then click Send Receipt to Recipients.