Viewing Your SCAC Account Details

This article is intended for carriers and partners.

For carriers and partners:

To view account details, including your SCACs and data product subscriptions:

1. Click Home.
   Your Account Profile screen opens.

For partners, click Admin, and then select Manage Accounts. Click the View button associated with the account you'd like to view. NMFTA participants have a green next to the company name.

2. Click on any of the section headers to expand and view that section’s information.
   For example, to view the account’s SCAC and its details, click on the header for the SCAC whose information you’d like to see.

Please note the following: The SCAC section is not displayed if the account is not assigned a SCAC. If the account is subscribed to a data product, the Data Product section is available. If applicable, see Renewing a SCAC Data Product for more information.

For carriers: 

1.  To edit your SCAC’s details:
   • Click the section header to expand and display its details.
   • Enter information into the Contact Name, Email, Phone, Country, Address, City, State, and/or Postal Code fields and click Save.
   • To download or email the SCAC certificate, click Generate Certificate or Email Certificate. See Downloading and Emailing SCAC Certificates for more information.
   • To renew the SCAC, click Renew SCAC. See Renewing an Existing SCAC for more information.
2. To view and/or edit your Customer Details:
   • Click the section header to expand it.
   • To edit your customer details, click Edit.
   • Make the necessary changes, and then click Save.
3. To view the Payment Details:
   • Click the section header to expand and display the details.
   • To print or email a receipt for a specific transaction, click the Print Receipt or Email Receipt button for that transaction. See Printing and Emailing SCAC Receipts for more information.

SCAC Video Tutorial

For more information, check out our library of video tutorials on our NMFTA-Inc. - YouTube channel and check out the SCAC playlist.

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