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Registering Your SCAC with eModal

Updated
Standard Carrier Alpha Code™ (SCAC®)

 

Once you have been assigned a SCAC, you can register with eModal.

Information.svg Please note that NMFTA is not affiliated with eModal and, therefore, cannot process eModal applications. Instructions below are for reference only to assist with this process and may change at any time.


Registering with eModal

To register your SCAC information with eModal, do the following:

  1. Go to the eModal website at: https://www.emodal.com
  2. Click eModal Visit the Help Center. The eModal Visit the Help Center screen opens.

    Visit_Help_Center.png

  3. Click Submit a Help Request. The Help Request screen opens.

    submit_help_request.png

  4. Click eModal from the Submit a Request drop-down menu. The eModal request support form opens. Enter your information. Click Submit to complete.

    eModal_step3.png

  5. Once the request for support has been completed and submitted, please email: helpdesk@emodal.com to inform eModal to update their account.
Information.svg

For assistance with your eModal account, please email the eModal Help Desk at helpdesk@emodal.com or call 866-758-3838.

If you continue to receive an error message from eModal 24 hours after registering with their system, please call their Help Desk at 866-758-3838 and provide the representative with the following details:

  • Confirm that you uploaded your SCAC certificate.
  • Provide the date of your SCAC assignment.
  • Tell the representative that you are still receiving an error regarding your SCAC not being valid.
  • Provide the SCAC again to ensure it is active in the system.

 

 

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