| Standard Carrier Alpha Code® (SCAC™) |
To learn more about what address you should use on your SCAC application and ID Verification, please see the following:
- Can I use a PO Box or Service Center address as my company's address?
- Is the address on my SCAC application the same as the address I provide during the ID verification process?
- What address should I use for the ID verification process?
- I am Canadian and my company has an American address, which address should I use for the ID verification process?
Can I use a PO Box or Service Center address as my company's address?
No, the company address associated with a SCAC or any SCAC product must be a physical address. This means that:
- PO Box addresses are not accepted.
- Addresses affiliated with service centers are also not accepted.
If your SCAC is affiliated with a PO Box or service center, please contact NMFTA Customer Service.
| PO Boxes and Service Center addresses are not accepted for SCAC product applications, renewals, and reinstatements. |
Is the address on my SCAC application the same as the address I provide during the ID verification process?
Technically, yes, but only for the company.
On the SCAC application, enter your company's physical address.
During the ID verification process, you are prompted to supply two (2) addresses:
- Your personal address (i.e., the address on your Government ID)
- Your company's address
| The company address associated with a SCAC must be a physical address. PO Box addresses are not accepted. Addresses affiliated with carrier services are also not accepted. If your SCAC is affiliated with a PO Box or carrier service, please contact NMFTA Customer Service. |
What address should I use for the ID verification process?
During the ID verification process, you are prompted to supply two (2) addresses:
- Your personal address (i.e., the address on your Government ID)
- Your company's address
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Both addresses are used to confirm your identity and the identity of the company affiliated with the SCAC. The company address associated with a SCAC must be a physical address. PO Box addresses are not accepted. Addresses affiliated with carrier services are also not accepted. If your SCAC is affiliated with a PO Box or carrier service, please contact NMFTA Customer Service. On the SCAC application or renewal/reinstatement page, use your company's address. Your personal address is only used during the ID verification step. |
I am Canadian and my company has an American address, which address should I use for the ID verification process?
If you have a non-US Government ID but your company's address is in the United States, then the following is required during the ID verification process:
- Your personal address and Government ID (non-US country)
- Your company's physical address in the United States
For example, use your Canadian address and Government ID when supplying your personal address and a valid ID. For your company, enter the physical address in the United States.